googleMaps plugin - FAQs, Troubleshoot and Tips & Techniques

This is the FAQ for googleMaps plugin.

Troubleshooting

  1. First of all, please make sure you have done the following:
    • Make sure you're using the latest version of googleMaps.
    • Go to Plugin Manager and make sure the plugin is enabled.
    • You are NOT using PHP4. This plugin works only with PHP5 and higher. It does not work with PHP4 because PHP4 does not support OOP multiple inheritance.

  2. Q: How do I find out the geographical coordinates (i.e. latitude and longitude) of my address?
  3. A: You can use the Google Geocoder v2.0. Simply key in your full address and you will see the latitude and longitude of that address.

  4. Q: My maps did not show.

    Please double check your longitude and latitude. Did you interchanged the two values?

  5. Q: Your googleMaps plugin only allows one marker to be displayed. What should I do if I want to show two or more markers?

    You can display two or more markers using KML files. Please refer to the following articles:

Plugin Conflicts

If you've tried all of the above, and it still does not work, it might be because of conflicts with some other plugins or modules. To ascertain this,

  • Please try the plugin on a fresh install of Joomla. This will allow you to know if the plugin works on your machine at all.
  • If the plugin works on your fresh install of Joomla, then you could try add in the rest of the plugins and modules one by one until you find the one that causes the conflict.

Comments   

0 # Ralf Longwitz 2012-01-24 01:08
How can the marker style be changed?
Thank you!
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0 # Atrialis 2012-06-26 17:31
Hi,

IS the Streetview parameter implemented and working?

I find this plugin awsome. Small, clean, simple, working. PERFECT!

Thanks!
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-1 # kksou 2012-06-26 18:08
Hi,

Yes, the latest googleMaps plugin (which uses the latest Google Maps API v3) features built-in street view!

Have written a quick tutorial here: "googleMaps plugin - how to display street view"
http://www.kksou.com/php-gtk2/Joomla-Tips-Techniques/googleMaps-plugin-how-to-display-street-view.php

Regards,
/kksou
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-1 # BjarnevR 2012-11-18 10:34
The red standard marker is like cut into 1/3 and 2/3's and put together/shows the wrong way.
Any Idea how to get the marker right?
Thanks a lot.
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0 # kksou 2012-11-26 00:53
Have one user encountering the same situation. It's a conflict with the joomla template css.

To verify this, you can try switching the template to the standard joomla template (that comes with the standard joomla install). If it works, then you know it's the css problem.

Regards,
/kksou
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0 # Roger Tang 2013-01-09 07:53
Hi, I purchased the googleMaps license and would like to remove the "powered by" text. How should I do so? Pls advise.
--Roger
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0 # kksou 2013-01-09 08:01
Hi Roger,

You should receive an email with the download link. Please check your junk folder - email from . It might have gone into the junk folder.

I've also just emailed you a copy of the installer.

Please let me know if you did not receive the email.

Regards,
/kksou
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0 # satriani 2013-01-13 07:40
hello,

can I disable map type buttons?
For example I dont want to display sattelite, road map selection, only show by default roadmap.

Can this be accomplished?
thank you
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+2 # Buddy Quaid 2013-01-31 12:10
2 Questions:

1) Is it possible to show street view right off the bat? Instead of them having to drag the little man?

2) I have my googleMap plugin code inside a tab using Content Tabs & Sliders plugin. It loads fine if you are on the map tab and load the page. However, if you are on another tab and the page reloads and click on the map tab, only a square portion of the map shows and does not follow the width and height directive. Here is my code:

{tabs type=tabs} {tab title=Map It}{googleMaps addr="{address:value},{city:value}, {state:value}" addoverview=0 label="{map_label:value}" height=350 width=638}{/tab}

Any help would be greatly appreciated!
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+1 # wezetel 2014-01-19 02:06
quick question: is it possible to use kml files with relative paths (important for moving from development site to production site)
beside this: small and easy plugin..tried others and was not able to show kml files in a quick way.
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-1 # kksou 2014-01-20 07:33
Hi,

What I did is to pass everything you specified to the Google Maps API.

If you find that it doesn't work with relative path, then most likely it's due to Google Maps KPI not allowing relative path for KML file.

Regards,
/kksou
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0 # wezetel 2014-01-21 05:27
thanks a lot. Searched a while and it seems the Google API requires the full qualified URL (for tracking usage)
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+1 # Phil Adler 2015-09-24 13:50
I am having an issue where the maps display on one page fine but when put inside of a Jevents calendar event the map doesnt display and the button does not work. The jevents developer says to check with you. This has worked fine in the past. Can you help me I can give you links to the pages
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0 # Michael 2015-12-22 16:11
Hi,
everything went fine until the joomla update 3.4.7 today (mandantory by provider because of spam bot attack). Now I get only an empty "Space" (no frame, no colour) - so the plugin is activated, but doesn't show the google map.
:sad:
any hints ?
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+1 # Michael 2015-12-22 16:18
I am having an issue since Joomla update 3.4.7 (mandandory ba provider because of spam bot attack).

There is only an empty space where the map should be - but the plugin is still active an replaced the code and takes the room for the map.

help please :sad:
Regards an thanks for your work !
Michael
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+1 # kksou 2015-12-22 16:31
Hi Michael,

I'm outside having meeting now.

Will take a look at this when I get back and try to resolve this asap!

Warm Regards,
/kksou
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0 # kksou 2015-12-23 16:02
Hi Michael,

Have just updated my site (kksou.com) to Joomla 3.4.7.

As you can see in here and here, the googleMaps plugin is running ok.

Joomla 3.4.7 essentially affects those plugins using $_SESSION. googleMaps does not use any session variables.

I suspect your problem might be due to some other plugins. The easiest to test is to set up another fresh Joomla somewhere on your server (takes about 5 min), and then install just the googleMaps plugin. It will allow you to see if googleMaps runs with Joomla 3.4.7 or not.

Warm Regards,
/kksou
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-2 # Flex 2016-03-01 16:58
Hi kksou!
If I use the code in an article, then it works.
If I use the code in a HTML module, it doesn't work. It will only shown the code, but no map. Doesn't it work directly in a module?

Best Regards, Felix
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0 # kksou 2016-03-02 01:06
Hi Felix,
1) Go to your HTML module
2) In the Options Tab, you will see the first item "Prepare Content"
3) Set this to "Yes"
4) Don't forget to save!

The googleMaps plugin should now work in your HTML module.

Please give the above a try and let me know if it works.

Warm Regards,
/kksou
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-1 # Flex 2016-03-02 09:59
Hi kksou!
Yes, that's it. It works now! Many thanks, wonderful!
Best Regards,
Felix
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-1 # John Duffy 2016-11-09 01:14
Also, I'm trying to get rid of the white space above and below the map. It seems to be simply . Any thoughts on how to remove those would be really appreciated. Thanks, JD
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+1 # kksou 2016-11-09 04:00
Hi John,

May I know which version are you using? The latest version uses the latest Google Maps API and I think Google has fixed the problem of the huge empty space above and below the map.

Warm Regards,
/kksou
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-1 # John Duffy 2016-11-09 01:17
It seems that my first comment didn't go through (I thought it was waiting to be moderated or something). Here it is again. Having followed the link to the Google Maps Controls reference, I'm not able to get this working; scrollwheel=false . Is there anything I can do to get this going, as I need to avoid mobile users zooming in on the map, but instead continuing to scroll the page. And thoughts or advice much appreciated. Thanks, JD
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+1 # kksou 2016-11-09 04:05
Hi John,

Have not tried this, but I can test it out for you.

But can you please help by giving me the URL of the page you've found about scrollwheel=false.

Also, is it possible to give me a reference site which gives the same type of control as what you want.

Warm Regards,
/kksou
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0 # Anton 2016-11-19 07:55
Hi
Is there any way to display only the distance without the directions or map?
Thanks
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0 # kksou 2016-11-28 09:11
Hi Anton,

Don't think there's a Google Maps API for that.

If there is, let me know and I can add them to the plugin.

Warm Regards,
/kksou
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+1 # Anton 2016-11-29 03:36
Hi
Please see the following link for the api documentation: https://developers.google.com/maps/documentation/distance-matrix/intro
Thanks!
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